I have been with ACD Direct going on 5 years now. ACD Direct has given me the opportunities to not
just provide a secondary income for my family, but the flexibility of scheduling and being at home. Management at ACD is always there
to help you and you are never alone. They have someone in a chat room at all times to answer any questions you might have while on a
call. ACD Direct also gives you opportunities to be more than a call center agent. Before ACD, I have worked for other Virtual Call
Centers. Honestly, there is a reason why I left and been here for so many years. Yes we are independent contractors, but we are made
to feel like a team.