Catherine Mattice, MA, SPHR, SHRM-SCP’s Post

What comes to your mind when you hear "Training and development"? Expensive? Valuable? Not necessary? While some might view it as costly or not a top priority, shift your thinking a little bit and consider that you’re giving your team the tools they need to succeed in their roles. Recently, one of our clients faced a challenge in their department: unhealthy workplace behaviors were unfolding, and their managers didn't quite know how to tackle them. Here's what we did to help: We provided tailored training sessions for the managers, focusing on tools to enhance team psychological safety and effectively address poor behavior. After the training, there was a noticeable shift. Employees began to actively work together to create a more inclusive culture, where everyone felt psychologically safe. This led to increased trust among team members, improved conflict resolution skills, and a culture where meaningful feedback was both given and received. In this instance, the investment in training paid off. Without intervention, the negative behavior would have led to wasted time and potential HR issues. However, with the right training, the team became more efficient and productive. It’s important to note that good training may not be free or cheap, but increased employee satisfaction, improved productivity, and better business outcomes are just a few of the many rewards. What potential opportunities are you missing out on by not investing in the training and development of your team? #CivilityPartners #LearningAndDevelopment #ROI

Surveys play a crucial role in measuring cultural change success. Many clients recognize cultural issues but struggle to pinpoint their root causes. That's where we step in, using survey scores to identify problem areas. #CivilityPartners #Survey #Culture

Most HR professionals equate onboarding to orientation and paperwork but there’s much more to it. We partnered with a healthcare organization several years ago and conduct a company-wide survey for them. One worksite on their organization had lower survey scores across the board, including decreased morale and high levels of burnout. Needing a deeper understanding of culture, we delivered a workforce survey and interviewed 10% of the workforce, which led to the formation of a workforce action team. Through one-day workshop and follow up meetings, team developed action plan that included creating core values, manager training, frequent all-hands meetings, and a REVAMP ON ONBOARDING. Onboarding should be a celebration, not a burden! Onboarding is about bringing people into the culture. It begins a new employee's experience with you as a positive place to work. This means giving them a proper welcome, offering them resources and mentors, and ultimately making sure that they fit within your organization. --- I am very excited to announce that I will be speaking at the SHRM Talent Conference tomorrow with the topic, "Lean Into Onboarding and Performance Management to Build Company Culture." So, if you're heading to the conference, make sure you've got my session locked into your schedule! #CivilityPartners #SHRM #WorkplaceCulture

Prepare for an enlightening episode of "Catherine's Corner" on April 11th at 10 am PST and gain .5 SHRM PDC! We welcome Dr. Sharon Grossman, an international keynote speaker and workshop leader renowned for her expertise in cultivating workplaces that employees can't resist.  Dr. Sharon and Catherine will unravel the secret of transforming stress into an advantage within the ever-evolving workplace landscape. With today's escalating demands and pressures faced by employees, she'll provide invaluable insights on leveraging stress to our advantage.  In this episode, you will: 1) Understand the concept of the Stress Advantage and its impact on employee retention. 2) Learn practical strategies to leverage stress as a catalyst for growth and personal development. 3) Discover techniques to reframe stress and minimize its negative effects on well-being and job performance. #CivilityPartners #LinkedInLive #StressManagement

Microaggressions may seem small, but their impact on organizational dynamics is significant. Let's confront them head-on for a more inclusive workplace. #CivilityPartners #Culture #Inclusivity

Join us at Catherine's Corner on May 16th, 10:30 AM PST, as we explore the impact of California Laws 2024 on workplace culture with experts Jenna Leyton-Jones and Anita Nygaard. Don't miss out on this insightful discussion and earn 1 SHRM PDC along the way! - Noncompete agreements (SB699) - Fast food industry's minimum wage goes up to $20/hr - Workplace violence protection (SB553) - Temporary restraining order for violence or threats of violence (SB428) - Sexual harassment defamation (AB933) Jenna is a seasoned employment law attorney and trusted business advisor, specializes in guiding companies across industries to navigate legal complexities, foster thriving work environments, and achieve business objectives through strategic counsel, employee training, and meticulous workplace investigations. Anita, President and Lead Consultant of CorHR, is dedicated to cultivating productive and accountable workplaces by ensuring that employees understand their roles' significance, empowering managers with the tools for effective leadership, and enabling business leaders to focus on long-term strategic goals. Mark your calendars and be part of this transformative conversation! #CivilityPartners #CaliforniaLaw2024 #WorkplaceTransformation

I could really use your help! I'm in the process of rewriting my old book, "BACK OFF: Your Kick-Ass Guide to Ending Bullying at Work," which was foreworded by leadership guru Ken Blanchard as “the most comprehensive and valuable handbook on the topic of workplace bullying.” Now, I know this might sound a bit silly, but I'm on the lookout for someone to also provide an additional foreword for this new edition. Ideally, someone even more well-known than me! 😄 The book is still a work in progress, but having that foreword lined up would be a huge step towards getting it published! Do you happen to know anyone, or perhaps you yourself might be interested in contributing a foreword? Just shoot me a message! #CivilityPartners #Author #WorkplaceBullying

April is Diversity Month and, we're offering a half-hour webinar on inclusivity! Attend and gain .5 SHRM PDC! Employees go through a variety of experiences from the day they start at an organization, to the day they leave the organization. These experiences influence their behavior, productivity and dedication to the organization. In other words, it can really determine organizational success. This is where HR and leadership come in. By encouraging and expecting inclusive behavior throughout the employee life cycle, each employee will be held accountable for creating an inclusive environment. This presentation will help leaders to do just that. #CivilityPartners #LinkedInLive #Diversity

In the hiring process, some things aren't fair but often go unnoticed. We need to talk about these unfair practices to make sure everyone has a fair chance to thrive based on their merit, not on discriminatory factors. #CivilityPartners #hiring #workplaceculture

Ever heard the saying, “You can’t fish in the same pond and expect different types of fish”? Well, the same principle applies to hiring talent. If you keep casting your net in the same pool, you're limiting the diversity and innovation of your team. Research by Josh Bersin reveals that highly inclusive organizations not only thrive financially but also foster a more dynamic and creative workforce. Here are some practical steps to make your recruitment process more inclusive: ▶ Use a wide sourcing method ▶ Design inclusive job ads ▶ Involve diverse people in the hiring process ▶ Create diversity goals to guide you Hiring diverse talents harnesses the power of varied perspectives to drive innovation, creativity, and success. So, next time you're casting your net for new hires, remember: the more diverse your pond, the greater the chance of catching something truly extraordinary. Could your hiring practices be inadvertently limiting the diversity and creativity of your team? #CivilityPartners #Diversity #Hiring